Return & Refund Policy

We want you to love your jewelry. If you're not completely satisfied with your purchase, we offer a straightforward return policy to make things right.

Return Window

You have 30 days from the delivery date to return your item(s). After 30 days, unfortunately, we can’t offer a refund or exchange.

Eligibility for Returns

To be eligible for a return:

• The item must be unused, unworn, and in the same condition you received it

• It must be returned in its original packaging

Damaged or Defective Items

If your item arrives damaged or defective, you are eligible for:

• A full refund if you choose to return the item

• A free replacement, if inventory allows

Please contact us within 5 days of delivery and include:

• Your order number

• Clear photos of the damaged product

• A description of the issue

Non-Returnable Items

• Items marked as Final Sale

• Worn or altered jewelry

• Gift cards (if offered)

Refunds

Once we receive and inspect your return, we’ll notify you by email. If approved:

• Refunds are processed to your original payment method within 3-15 business days

• Shipping costs are non-refundable unless the item was defective or incorrect

Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged or incorrect

• We recommend using a trackable shipping service

Start a Return

To start a return, please email us at [your email] with your order number and reason for return. We’ll guide you through the next steps.